• Once the Tenant has viewed a property which he/she would like to rent, this should be discussed with the Listings Lettings Co-ordinator.

• Reference forms will be provided to the prospective Tenant/s or click on the link to download a reference form which are to be accurately and fully completed by the prospective Tenant/s and returned to Listings together with the holding fee. The fee will be one week of the monthly rental amount. Children under the age of 18 do not require references.

• The property will remain on the market until Listings are in receipt of the completed application forms and fees.

• Once Listings are in receipt of applications forms and fees, the marketing of the property will cease immediately and the references will be processed. This can take several days should it be difficult to verify the information that has been supplied by the prospective Tenant. Please note: Incomplete forms and inaccurate information could result in a delay or an unacceptable reference report.

• Reference fees are non-refundable unless the Landlord withdraws the property from the market mid-application.

• Once in receipt of acceptable references, we will agree a tenancy start date with the Tenant/s.

• Listings will draft an Assured Shorthold Tenancy Agreement and undertake detailed and thorough property inventory.

• The prospective Tenant and Lettings Co-ordinator will arrange a mutually convenient date and time to receive the deposit, rent and administration fees from the prospective Tenant.

• Acquire Tenant’s signature on Assured Shorthold Tenancy Agreement, take copy of Tenant’s valid passport and hand over keys for the Tenant to take occupancy. All Tenant’s on the agreement must sign the agreement via DocuSign.

• The Tenant will also be provided with a copy of the Inventory for their perusal. The Tenant has several days in which to discuss any queries on the inventory, sign and return it. If it is not received by the specified date on the Inventory, Listings will then deem that the Tenant is in agreement with the Inventory.

• Listings will submit the Tenant’s deposit with the Deposit Protection Service (DPS). The DPS will write to the Tenant/s, within two weeks, acknowledging receipt of the deposit and provide a unique deposit ID number. (Please keep this information in a safe place as it will be required on the termination of the tenancy once the property has been vacated).

• Once settled in the property, Listings will arrange a routine inspection of the property and will continue to carry out routine inspections during the lease term.